Effective Date: September 20, 2025

Momentum Health & Fitness (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://joinmomentum.com.au, contact us, or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Your name, phone number, email address, postal address, and payment details when you register, book, or purchase services.

Health & Fitness Information: Details relevant to providing tailored fitness services, including health history and goals.

Technical Information: Your IP address, browser type, device information, and browsing behavior on our website.

Communication Data: Records of your interactions with us via phone, email, or through our website forms.

2. How We Collect Your Information

We collect personal information in several ways, including:

When you sign up for memberships, classes, or events.

When you complete online forms or contact us directly.

When you visit our website (via cookies and analytics tools).

From third parties, where you have given consent.

3. How We Use Your Information

We use your information for purposes including:

Providing and managing memberships, programs, and services.

Processing payments and bookings.

Communicating with you about updates, promotions, and offers (if you opt-in).

Monitoring and improving our website, services, and customer experience.

Meeting our legal and regulatory obligations.

4. Disclosure of Your Information

We will not sell your personal information. However, we may disclose your information to:

Service providers (e.g., payment processors, IT and marketing support).

Health professionals, with your consent, where relevant to your training program.

Legal authorities, if required by law.

5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorized access. However, no system is completely secure, and we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, analyze traffic, and personalize content. You can adjust your browser settings to refuse cookies, but some features of our site may not function properly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to read their privacy policies.

8. Access & Correction of Personal Information

You may request access to, or correction of, the personal information we hold about you by contacting us (see details below). We will respond in accordance with the Australian Privacy Principles.

9. Marketing Communications

If you have opted in, we may send you updates, promotions, and offers. You can opt out at any time by clicking “unsubscribe” in our emails or contacting us directly.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Momentum Health & Fitness
📍 Unit 3/132 Chelmsford Rd, Charmhaven NSW 2263, Australia
📞 +61 2 4359 1924
🌐 https://joinmomentum.com.au

11. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised “Effective Date.”